Cracks coming in the display of Pixel 6, Pixel 6 Pro, the company has stopped features like Call Screen


Users of Pixel 6 and Pixel 6 Pro are facing the problem of cracking the glass of the phone without any reason. Users have reportedly taken to the company’s support forum and Reddit regarding this. Users facing this problem say that their Google Pixel smartphone is getting cracked again and again anywhere. It seems that a large number of users are troubled by this problem. It is not yet clear from Google whether this is a manufacturing defect or not. Apart from this, the company has temporarily disabled two assistant enabled features named Hold For Me and Call Screen. According to the report, the Pixel 6 smartphones had a bug after the December update, due to which the company disabled these features.

Google recently launched Pixel 6 and Pixel 6 Pro. Now users of these smartphones have filed complaints on Reddit and Google Support forum that these smartphones are getting cracked. This update was first spotted by Android Police. Corning Gorilla Glass Victus has been used in these smartphones. It is touted as the toughest protective display covering in the market. Some users have also shared pictures of their smartphone’s cracked display on the forum.

A user has said that his phone has never been dropped, yet it is cracked. But he got a reply from the company’s helpline that the screen of the phone never breaks just like that. Most of the complaints have been received from Pixel 6 Pro users. Curved display has been given in Pixel 6 Pro. There are 27 customer responses on the company’s support thread and Google had not responded to these complaints at the time of writing this news.

Gadgets 360 has also contacted the company for a response. As soon as there is any response from the company regarding this, it will be updated here.

In another update related to Pixel 6, Google has disabled the Call Screen and Hold For Me feature. Both these features are assistant enabled. In a support thread, a product support manager has revealed that the company has disabled these features in Pixel 6 smartphones running on the December QPR release of Android 12. There were some problems with which this has been done to fix them. The Call Screen feature is useful for the users to separate the calls coming from unknown numbers in that supported area. With the help of Hold For Me feature, the user can also do other things during the call and the phone remains on hold for that.

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