Victims are sharing screenshots on Twitter to present their case. Many people are contacting Chivo Wallet authorities for help apart from the government. Asking them for answers too. People have alleged that they have to pay the price of bitcoin tokens in exchange for ‘unauthorized transactions’.
One user, claiming to be from El Salvador, told Gadgets 360 that even after complaining, people get no response. The man does not want to reveal his name.
The man also shared a spreadsheet with Gadgets 360 that contains links to tweets from user complaints. Some of the tweets contain screenshots of transactions on Chivo Wallet.
With the support of the Government of El Salvador, Chivo Wallet was created to facilitate transactions in USD and Bitcoin around the world. Mexican cryptocurrency exchange Bitso is its service provider. According to President Bukele of El Salvador, more than two million people use Chivo Wallet.
A report by Toms Hardware estimates that around $16,000 worth of bitcoins (about Rs 12 lakh) have gone missing from the Chivo wallet in El Salvador. On the other hand another Twitter thread claims that bitcoins worth $120,000 (approximately Rs 90 lakh) have disappeared.
There has been no official statement from El Salvador on this matter. There has also been no activity on the Twitter account of Chivo Wallet after November 2. Meanwhile, anger against bitcoin is rising in El Salvador.
According to CryptoWhale, bitcoin transactions in the country have declined by 89 percent since it was granted currency status. Despite this, President Bukele’s view is in support of crypto.